|
Virtual
Help Desk Manager |
| Using
Xpoint's user friendly Virtual Help desk Manager a remote
IT/Help desk can view, manage, and control standalone and
remote workers, branch offices and corporate PCs on the LAN
from a local or remote console. |
| |
|
Group
Management |
| Extreme
flexibility is provided by the creation and modification of
groups based on the management criteria of by default auto-grouping.
Grouping allows concurrent actions on a scheduled or on-demand
basis. |
| |
|
Auto-Discovery
|
| RRE
eliminates the need to enter client specific data by utilizing
auto-discovery technology which greatly enhances the speed
of deployment and integration. |
| |
|
Enterprise
Alert and Notification Manager |
| Dynamically
alerts IT/Help desk staff via pager or e-mail of important
events and alerts from SecureMode Rapid Restore systems which, if unaddressed,
could impact availability. |
| |
| |
| Advanced
Tivoli Console Integration |
| For
Enterprises which utilize Tivoli, the IT/Help desk staff has
the option of managing RRE from Tivoli Configuration Manager
or Tivoli Event Console (TEC). |
| |
|
Remote
Update Manager |
| Enhanced
Change Management is accomplished by centralized control of
application deployment, Xpoint patch management and upgrades. |
