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Click on the link to download the pdf file of this white paper, or read it below:
 
Effective Management of Recovery of Mobile Systems in Demanding Education Help Desk Environment
  I. Introduction
II. Characteristics
III. Campus Environment
IV. IT Problems for the Mobile Computer User
V. Current Resolution versus One Button Restore Solution
VI. One Button Restore Scenarios
VII. Conclusion

I. Introduction

Xpoint Technologies pioneered One Button Restore solutions for Windows® desktop, mobile and server computer systems. Designed to perform in environments limited to no onsite IT staff such as K-12, colleges and universities, Xpoint's One Button Restore provides a non-stop computing environment for students, faculty and staff.

Most computer support issues are caused by unpredictable software glitches that may result in software image corruption. When this occurs, resolution to these problems can take 30 minutes, several hours and even days. This results in loss of productivity, the temporary inability to complete coursework and loss of data.

Today, almost every learning and research institution is considering ways to share and quickly disseminate knowledge between faculty, students and staff. Learning institutions are working together to collaborate on projects that introduce them to new ideas, people and ways of thinking. At the same time home, school and community are brought closer together through these initiatives.

 
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